Most of the time and in the west
Because the concepts of sm groups who are being pushed in the west seems childish and imature and that might be a reason why the general public in the west can't take kpop serious. And honestly this is pitty for groups who try to break through with "mature" concepts and who specializes in making the right song for the western community
E.g. probably 50% of kpop fans are really familair with nct concept. Yet sm pushed them in the west with the wrong songs like how can someone promote sticker on late night shows? Or superhuman like c'mon now
Orr superms avengers concept with jopping with cringe lyrics only for them to coming back to korea. Even kpop fans cringed at this even sm stans
Orr aespas ai concept. Like ngl it sounds all fun and cool but only among kpoppies. Majority of people in westeen countries just find it weird and ngl this was me at first. Western community is here only for the music and aesoa lacks in that like how can someone promote LTS on shows
That is why i believe all these stuff put a childish and cringe light on kpop in the west. Obv other groups contribute to that as well but as a company who has connection and succesfull groups like suju, snsd, tvxq who had a GREAT reputation even internationally i just find it sad how sm tries to get a position in western market