Kmedia really reports this but not most of bts‘ achievements

They would rather report 13 customer complaint cases which is not an unusual number for an online shop with that high of demand and due to the pandemic instead of reporting about most of bts‘ achievements. I know the Weverse store can be messy but this is just too funny.

FYI trans

“I’ve ordered BTS goods from abroad, but there is no news for more than a year”

Korea Consumer Agency reported 13 international complaints against Weverse shop, including a welcome kit that took over a year to arrive.

According to Korea Consumer Agency on June 21st, there were 13 international complaints filed against Weverse shop from January 2020 to May 2021. Among the filed complaints, there was an international fan who didn’t receive a welcome kit for BTS’s paid membership which he paid on January 22nd of last year.

Classified by the region, there were 7 cases for Taiwan, 4 for Europe, and one each for Hongkong and the Philippines. The agency reported all 13 cases are resolved as of today. They also said they forwarded those cases to Weverse company to prevent similar incidents in the future. cr

original post: theqoo

1. As the number of users increases, they need to increase their manpower and improve the service, but I feel that it’s still not enoughㅠㅠ…

2. 13 cases is a small number, right? There are several million people registered for Weverse account

3. 13 cases? It’s less than I thought

4. Please improve Weverse Shop, I’m sick of it

5. Weverse Shop is a mess

6. Why is Weverse Shop still not improving even after receiving criticism?

7. Seriously, because I’m a fan, so I’m patient..

8. I really hate Weverse Shop,,,,,, But I have to buy goods of my singers,,,,,,,,,

9. That’s why I don’t buy anything on Weverse Shop

10. I haven’t used Weverse Shop for a long time

Quote from Kaikat

Negative articles are inevitable though?

If you go to K-sites 95% of Bangtan articles and posts are positive..

There are rarely any negative ones..

The qoo and pann is just filled with Bangtan praise and celebrations these days so I don't think this is something big..

Display More

it is very odd that the KMedia doesn‘t really talk in the same manner about some of BTS‘ big achievements like the Grammy nomination than they talk about negative aspects. A journalist even talked about this. Of course you would see an article or two but you would see more articles discussing negative things like why they did not win a grammy instead of celebrating the nomination.

Also it is ridiculous to write an article about 13 already solved customer reports.

Theqoo and Pann are not news sites. They are something like this forum or reddit.

Quote from Kaikat

i know what the qoo and pann are...

You literally posted a discussion from the qoo that's why I told you about the qoo..

The negative articles always make their way to international sites so that's why it gets more attention..

I follow a shit ton of groups and the amount of negative articles on bangtan these days are way less than they used to be or in comparison to others..

Display More

This is only from theqoo since it includes the comments but it was reported not only on theqoo. BTS always faced tons of negative articles since they debut but they still face a lot for a band without any notable scandals and in that A-list position. I also follow and followed a lot of other groups and if I compare it to other top groups that did not even achieve half of what they did (especially past achievements by some artists had a bigger media presence than the grammy nomination (!)) - not to drag those artists - they got a lot more praise by the media than BTS. It is true that other groups get dragged but it is really unusual for such a top group that literally helps Korea‘s economy to receive such an ignorance and almost hate. In my decade + in K-Pop I have never seen this.

Quote from icyruios

It's always like this in the media, like this isn't just a BTS thing.

You can do like 1000 good things, and people will only remember that 1 bad thing that happen

Yeah but it is really weird in BTS‘ case. There was even a journalist that talked about this (don‘t have the link anymore). If we compare it with other artists, it gets more obvious

Quote from Kaikat

okay lol I don't know how these negative articles never pop up when I visit these sites but alright, maybe I missed a few you saw

from what I see, bangtan get mostly positive articles especially since last years..

Also the article you posted is more of a negative article towards management and weverse not exactly bangtan but if that's how you see it then its your take ig

Well, i didn’t really say that they only post negative articles (I also read on those sites for years lmao). They just do not talk a lot about their positive achievements. Basically I said that they RATHER talk about this thing (13 complaints are ridiculous) than about a lot of positive achievements. Let’s agree to disagree.

Quote from suffering

You mean this video with Kim Youngdae?

External Content youtu.be

Content embedded from external sources will not be displayed without your consent.

Display all external content

Through the activation of external content, you agree that personal data may be transferred to third party platforms. We have provided more information on this in our privacy policy.

The channel also has other videos about him talking about BTS, very insightful.

Exactly thanks!

Quote from Anon813

How jobless are these journalists lol.

13 complaints over millions of users and also ppl need to consider covid too, alot of my shipments were delayed because of way too many restrictions.

Exactly, I had received mine very late but it was the same for a lot of oversea packages so I respected but you never know why these people complained. Maybe it was a lot of money for them but writing an article over 13 complaints is embarassing

Quote from jimeous

Basically you are saying WEVERSE use cheap Delivery Services where they can't do something basic like tracking the order.

Why are you even supporting sh*tty companies like that?

Go out my thread, your ignorance and hate boner sucks

Quote from ferafae

Cmiiw

Their high brand reputation is because of the amount articles, news published too right? With their high br reputation, it's impossible to claim only few positive news being published

It is about the proportion. Groups with less success get more media coverage while bts‘ milestones almost get payed dust. I have seen more about bigbang‘s or exo‘s ema nomination back then than about bts‘ grammy nomination, just saying