They will not
they see this as a me problem
Fuxking DHL customer service never let's you to talk to a person and keeps telling me to choose from options
like idek what the problem is to choose from options
Display MoreThey will not
they see this as a me problem
Fuxking DHL customer service never let's you to talk to a person and keeps telling me to choose from options
like idek what the problem is to choose from options
But if you're trying to contact DHL, then it's not your fault.
That's bogus...
This is really the last time I'm ordering from ktown4u
I'd rather pay more on other sites and actually have my albums
They aren't even telling me what's the problem and I can't get a hold of someone over at DHL. I send them multiple emails.
Reminds me as I bought something on Amazon and the thing did not came, seller said I need to track down DHL and contact them. So I did that and DHl gave a fuck since I am just the customer and not the seller. Told it to the seller and the seller was like "why should we care? You bought it so it is a you problem that it did got lost from DHL..." blah blah... weeks later I issued it on Reddit in r/DHL and guess what, 3 people working for DHL wrote "well... you have no rights at DHL since you are not the seller, you are not the person who purchased the shipment" wtf I know the seller has to buy all stuff beforehand and I pay them for it but at the time they ship my shit and I payed it is my item and the seller often gives no fucks anymore so DHL is just stupid at that point ...
I've heard that they are getting really bad with botching orders and shipments. I've heard a lot of fans have stopped using them completely. I hope it gets resolved for you. 
I was so shocked that they actually said that in an email
I was tempted to reply that I will destroy them if they destroy my albums
Im confused, package was stuck at dhl but k4town4 said they would destroy it ?
That said, im not sure how it works in other countries but here if shipments get stuck/lost its up to you to get in contact with the shipper and try to sort it out (in most cases, varies depending on what terms its sent under)
Congratss
Display MoreSo I got an email from them that there is a shipping problem on DHL side but I haven't gotten an email from DHL about it. They were like yeah if it's not solved by 5 days, we just destroy the shipment and not take it back. Wtffffffff
They aren't even telling me what's the problem and I can't get a hold of someone over at DHL. I send them multiple emails.
I fuxking want to cry. Buying from them this time has been a nightmare. Never fucking ever again.
Display MoreSo I got an email from them that there is a shipping problem on DHL side but I haven't gotten an email from DHL about it. They were like yeah if it's not solved by 5 days, we just destroy the shipment and not take it back. Wtffffffff
They aren't even telling me what's the problem and I can't get a hold of someone over at DHL. I send them multiple emails.
I fuxking want to cry. Buying from them this time has been a nightmare. Never fucking ever again.
How did u solve the problem? Cuz I'm having the same problem rn
How did u solve the problem? Cuz I'm having the same problem rn
I called DHL customer services and stayed on the phone line for 30 minutes till they fixed it
Good luck
Display MoreSo I got an email from them that there is a shipping problem on DHL side but I haven't gotten an email from DHL about it. They were like yeah if it's not solved by 5 days, we just destroy the shipment and not take it back. Wtffffffff
They aren't even telling me what's the problem and I can't get a hold of someone over at DHL. I send them multiple emails.
I fuxking want to cry. Buying from them this time has been a nightmare. Never fucking ever again.
You are in Europe now, right? I would cancel the order and bought is locally somewhere. Less stressful
EDIT: Just noticed that this is old thread XD
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