Put yourself in their position instead of making everything about BTS.
You tell the label CEO to make a private internal complaint about an issue that could affect your daughter's career and shows possible bias against them.
The parent company rejects this in a way that you deem unsatisfactory.
You let the issue drop
A few weeks later with no warning to you, the parent company publicly tries to oust the label CEO that has been handling your daughter up until this point, leaks information about your daughter's pay, tries to implicate you in her coup attempt, leaks the fact that you were behind the private internal complaint and now both you and your child are being harassed in the media, called traitors, the next 5050 and people are demanding you get blacklisted from the industry because of their mediaplay. This has negative psychological consequences for your children that are used as fodder in a power struggle
I would not be contacting them right now either
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I am going to put myself in the situation without naming BTS just for your enjoyment and satisfaction...
I have a daughter that after 1 year of contract is paid with more than 4B, without having to pay a training debt, a luxury building with the best facilities to train, work...she sleeps in a luxury dorm and is granted with the best of brand deals, the best of promos, the most money funds, the streaming platform deals to boost the songs, the best of connections that can help them with their careers but I decide to complain because a group from the same company debut earlier than than my daughter group, and another group lookalike them, groups that have the same rights that my daughter group.
The company dismiss my complain, so i stay quiet.
A few weeks later, the parent company try to publicly out the CEO who handles my daughter, CEO who alledgedly tried to do something illegal, and the CEO who was the first to drop the name of my daughter, and not just her and her group, other groups from the same label, putting them as copycats and whatnot
so those groups end up being bashed because that CEO is getting pitied due to a 2 hour press conference where she cries without tears and moves hands hysterically, then the parent company hast to release a statement where gives details about this and that.
IDK, maybe I have all my ducks in lane, but with he info that we now, that is the one thet i provided, maybe, just maybe, there is none who is bias agaist them, quite the opposite.
Maybe they have the right to complain, that does not mean that their complaints are not childish
Maybe the company did not respond the complaint because I really dont know what they expect, buy a time machine, go back in time, and debut them before than LSF, or change the Jpopish 90 style from Illit , style that supossedly was invented by MHj and its seems that is forbidden to replicate because MHJ, NJ and their parents have the intelectual property.
And maybe, if what we know is the truth, if MHJ would not have done anything illegal behind their backs, thi would have not happened.
So yeah, I put myself in their position and i dont undertand it or them.