Please help with terrible collectors!!!

  • I will probably not get the answer you need from the experts here, but at least try.


    My situation is not good because I was cheated out of $1k, which now, due to the high interest rate of the loan company, turned into $2k, which worries me.


    Someone in my name took a loan for the amount I indicated above and put my signature, and now the credit company demands payment, although I do not understand why I did not receive a single cent of the amount and never plan to apply to such microcredit. I would not say I like such services because they are very demanding and ruinous for some. I have heard that some clients have not ended up very well under the pressure of all the rudeness of collectors. I'm afraid of that; I'm so scared that they will knock on my door tomorrow and do something terrible to me.


    If anyone here has faced this kind of injustice and could find a solution, please advise how to proceed. This problem does not allow me to sleep and work in peace; I constantly think about it. Help.

  • Thanks for the answer, but they have a copy of my passport and in the document the signature is as similar to mine as possible, so they have every chance to prove that I still got the money.

  • Thanks for the answer, but they have a copy of my passport and in the document the signature is as similar to mine as possible, so they have every chance to prove that I still got the money.

    well your claiming to


    "Someone in my name took a loan for the amount I indicated above and put my signature" right? so how can they prove you've received the money with you literally haven't received the money (on your own accounts???)

  • well I don't know where you are...

    here in Australia we rely a lot on electronic banking and such and thus when you enter into contracts even with loan companies the receipt of monies isn't physical per se but rather electronic - ie into your bank account and thus there should be a record of them transferring the money and you receiving it...


    it also begs the question why do they have your passport?

  • well I don't know where you are...

    here in Australia we rely a lot on electronic banking and such and thus when you enter into contracts even with loan companies the receipt of monies isn't physical per se but rather electronic - ie into your bank account and thus there should be a record of them transferring the money and you receiving it...


    it also begs the question why do they have your passport?

    They have a copy of my passport, which means they have an identification number. I don't know how... I'm lost.

  • My acquaintance stated to the financial institution that he didn't take the loan and asked them to look into the situation. He left an application with the security service of this organization, and they advised him to go to the police. The same day he went to the branch, wrote a statement describing the situation from the beginning and received a written confirmation about it - he was advised to attach it to a letter and send it to the organization where the loan was taken.

    Since then there has been no word from the police on the progress of his application, but he doesn't expect to, he just needed confirmation of his fraud claim.

    But when he started to deal with the second loan of $320, he found out that in addition to that some 15 other microloans in the amount from $35 to $125 were trying to be drawn on him, but these applications were rejected. The second loan turned out to be drawn in Novosibirsk, I called them and went through all the same steps, sending them a receipt from the police.


    In the end I got a call from both companies, saying that they had established the fact of fraud, apologized and told me that they were removing all my debts and would send information about it to the Bureau of Credit Histories so that my credit history could be corrected. As I understood, this is quite a common practice, and the MFIs resolved this situation on their own within a week of my application.

  • Let's analyze the algorithm of actions in the case if you were taken on credit by swindlers. So:

    1. Make an inquiry to the central bureau of credit histories. This must be done in order to find out in which particular bureau of credit histories is stored the credit history of the borrower. Then get a report on the debt owed.

    2. Contact the credit organisation with a written claim. State in the claim that the loan was obtained by fraud, stating the factual circumstances of the situation.

    3. Accompany the claim with all the available evidence: loss of passport, handwriting expertise, witness testimonies, records of video cameras in the office of the organization where the loan was granted, documents confirming that you were outside the place where the loan was granted.

    4. Keep the documents, confirming the fact of accepting or refusing to accept the evidence of the case by the credit institution.

    5. Contact the police with all available evidence to initiate a criminal case.

    6. Contact the passport office for passport replacement.

    7. Appeal to court. In practice, cases are rare when the case is successfully resolved without going to court. Therefore, you can not wait for the result of a peaceful settlement of the arisen problem, and immediately or in parallel with the actions described above go to court.

    If all of the tools described above have not helped, you can write a complaint to the central banking institution. It will appoint an internal audit of the credit institution. This will not be superfluous.

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