People on twitter are mad at the wrong thing altogether especially the loud ones. Not everything is about charts. First thing you say when you hear that you are not getting a physical album is "how do we chart on bb200 then?" That's more sad and putting more pressure on them. If I am not getting a copy of kth1 which btw he has been working on since last 3 years i would be mad af at the company for not doing the bare minimum. Solo albums are rare in k-pop. Since they are not beneficial and their hype dies down with the second album roll out. You never know when you will get the second one especially when they now have 7 artists to manage individually. I am sure few members could blow up but going by how hybe manages them i don't want to credit them for any of them blowing up solo.
Now coming to the issue at hand. His fanbase should ask them respectfully for one or two days and wait it out to see if they are indeed getting any physical albums. If not they should send trucks and approach the company staff themselves. I do think they're getting the physical albums though, because hoseok looks like one of the ambitious one so i am thinking he would want that. But again I am not sure what his stance on this is.