Let's analyze the algorithm of actions in the case if you were taken on credit by swindlers. So:
1. Make an inquiry to the central bureau of credit histories. This must be done in order to find out in which particular bureau of credit histories is stored the credit history of the borrower. Then get a report on the debt owed.
2. Contact the credit organisation with a written claim. State in the claim that the loan was obtained by fraud, stating the factual circumstances of the situation.
3. Accompany the claim with all the available evidence: loss of passport, handwriting expertise, witness testimonies, records of video cameras in the office of the organization where the loan was granted, documents confirming that you were outside the place where the loan was granted.
4. Keep the documents, confirming the fact of accepting or refusing to accept the evidence of the case by the credit institution.
5. Contact the police with all available evidence to initiate a criminal case.
6. Contact the passport office for passport replacement.
7. Appeal to court. In practice, cases are rare when the case is successfully resolved without going to court. Therefore, you can not wait for the result of a peaceful settlement of the arisen problem, and immediately or in parallel with the actions described above go to court.
If all of the tools described above have not helped, you can write a complaint to the central banking institution. It will appoint an internal audit of the credit institution. This will not be superfluous.
