I'm not siding with anyone here. SM is a crap company, but Taeyeon is also a diva who complains nonstop. Knowing her, she'll pull a Soyeon and continue renewing with them anyway.
I just find it funny to see people complaining about the promotion for her albums when she refuses to do any promotion herself. It's not mistreatment if she won't put in the work on her end. Her songs manage to chart anyway, so what differences does it make? They should focus on other artists who are willing to take a more active role in improving their results. Lord knows SM can't multitask to save their lives.
This is insulting, Taeyeon is OG complainer, Soyeon pulled Taeyeon, not the other way around.