Ask a Staff Member Thread

Quote from perrotusa

i always automatically get logged out of the forum and when i click on the login button in the forum it takes me to the article section where it shows that im connected, i then click on the forum but it says im disconnected, endlees loop.

Try to log out from the article section first, and then log back in. After that, click on the forum and it should work. If not, it's likely because there is still a few technical issues on our end, and the team is working on it. I am sorry about that.

Quote from Hwang_Seul_Rin

Can I make some changes on my username?

We are currently not doing that since there is still many things that need to be worked on. Sorry, but username changes are not something we will work on soon. In the case we do decide to something like that later, we will likely make some announcement though.

Quote from NoJamMan

How do I get the Twice award before my avatar?

I am guessing you are talking about the badge?

If so the first one is free, go to this thread and request it there.

You have to post a message that says:

Username: NoJamMan
Badge (you want to get for free): Twice Group Badge

If that was not what you meant then please let me know.

Quote from icyruios

Was there some changes in the signatures? I looks like a little portion of the bottom part of signatures seem to be cut off

They been trying different things since yesterday ; - ;

I believed they mentioned that the one we have right now might be the final, but if some bugs appear it might change. I am so sorry about that.

Quote from krell

rosapastel <--

Here (me) , IF that I am NOT on the LAST PAGE of this THREAD , then I do NOT see this NEW MESSAGE INPUT BOX located at the BOTTOM (after Scroll Down) that I am typing into it now for this Message (as opposed to a REPLY situation).

forum.allkpop.com

And for the above 'clickable' URL that I created it ... I like the 'Box / Arrow' Icon ...

BUT , I would prefer that the LETTERING of the URL be a RED color , and NOT like normal typed text.

This one , the little 'Box / Arrow' Icon is MISSING ... NOT seeing it here anyway.

I do *see it* in other official THREADS Message Areas ???

Maybe this is a ASK A STAFF Thread situation ??? ... Okay , I am confused maybe ???

Display More

Yes, there has been some changes to the format and the text boxes used to type reply to threads and make new ones. Hopefully things will become more familiar soon. Thank you for your suggestions.

Quote from icyruios

It's just a bit hard to customize the sig now

This is how it looks like in the sig settings

pasted-from-clipboard.png

But this is how it looks like when you post something

pasted-from-clipboard.png

The below part of the sig gets cut off. It isn't just for me like when I look at other people's sig it also looks cut off. I don't know if I'm the only one experiencing this issue. It was fine yesterday. Just want to feedback :) :)

Display More

I see what you mean. I just asked and was told that we currently have a 250 height max limit at the moment, but that they could consider revisiting it in the future if it becomes an issue.
Thank you for sharing your feedback with us!

Quote from krell

(*Regrets* here IF this is already 'covered' somewhere else , prior messages)

rosapastel <--

First , THANKS for ALL your helpful replies ... (Okay , here it comes ... )

So , does the like 'HAMBURGER' Icon (3 stacked horizontal lines) in the TOP MENU CENTER ...

Does that DO anything ??? ... Here it does not ... Which proves NOT much necessarily ...

(As humor) Is the 'HAMBURGER' Icon HWAITING for say KETCHUP and FRIES to arrive ??? ...

Display More

Okay, thank you for the feedback., but please refrain from making several posts with individual suggestions though. A lot of users mostly come here to find solutions to issues, so we would rather focus on that. If you would like, please make a note of the things and share them later. Otherwise, I will delete your posts. Thank you.

Quote from ToFab

Is it possible to lift the ban from my alt account sandybee? I would rather use this one instead of the one I use now until the issue with my original account is solved

Hi,

I am so sorry you are still having trouble with the accounts! I believe I have gone ahead and unbanned the account. We do ask that you do not use this account you are using right now though.

Quote from icyruios

If possible, it would be easier to let say make the preview of the sig correspond with the height limit so that we will know how it look like before we save it and change accordingly in the settings

That is a really good idea. I will bring that up with them to see if that is possible, once they wake up and become available. Thank you for the suggestion! ♡